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The nurse has observed a staff member tell a client with bipolar disorder that there will be consequences for making negative comments about conditions in the facility. When the nurse meets privately with the staff member, which of the following statements would be most appropriate for the nurse to make to the staff member?

A."Clients have the right to express feedback about services without fear of punishment."B."You did the right thing by letting the client know there are limits on what can be said."C."It's best to ignore clients who complain about the facility so they don't escalate."D."You should have documented the client's negative comments in the chart instead of addressing them directly."

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